Cases are piling up, and though the pandemic is affecting different case types differently, the common denominator is that people need justice to be done timely. We will discuss technology that moves some services online, and the use of simple tech to help clear the backlog. The pandemic is creating an increased volume in certain case types. This session will feature New Jersey’s innovative Chat Bot, which is used to guide individuals to services and resources as well as answer common questions. Online Dispute Resolution (ODR) is making its way into many divisions and its adoption requires a lot of planning.  Iowa is deep into planning for ODR in Landlord/Tenant. Learn how your court can start the planning process.

Christy Schreiner

Project Manager/Business Analyst, Iowa Judicial Branch

Christy has been in an IT role for 20 years with experience in both the private and public sector utilizing her college education in Management Information Systems. She has been with the Iowa Judicial Branch since April 2018. Before joining the courts, she worked as an IT manager for a large school district. As a project management, Christy covers a wide variety of projects for the Judiciary. Current projects include Access to Justice systems including Online Dispute Resolution (ODR) and the development of interactive court forms that use an interview process to guide Self Represented Litigants (SRLs) to complete needed forms.

Jack McCarthy

CIO, New Jersey Courts

Since October, 2012, Jack McCarthy has been responsible for establishing strategies and direction for information technology in the New Jersey Courts. He began his career with the Judiciary as a probation officer, worked as a business analyst on the judiciary statewide case management systems, worked as a network analyst, led the state’s Information Technology Security Division, and led the judiciary business analysis unit prior to his appointment as Judiciary CIO.

Paul Embley

Director of Technology Services, NCSC

Paul Embley is the Director of Technology Services at the National Center for State courts. He began his career in Silicon Valley working for the “who’s who” of high tech (along with several of the “who’s no longer”). After 25 years in the for-profit sector, Paul shifted to the public sector to work on integrated justice. In both public and private-sector roles, he has gleaned broad product lifecycle expertise from diverse and challenging projects in more than 45 US states and territories, Australia, many EU nations, and several emerging democracies including Haiti and Nigeria. He has lead IT assessments and justice-related technology initiatives ranging from child welfare and terrorist watchlist to Online Dispute Resolution. He continues to follow potential disrupters such as blockchain and machine learning/data science looking for ways those disrupters might be used advantageously in courts. Paul has worked with US federal agencies including HHS, DHS, FBI, CIA, and TSA, and with Interpol and other international agencies. He continues to be involved at the national and international level on standards efforts including criminal justice, civil justice and court technology.